Modmail

📩 ModMail System – Seamless Communication with Moderators!

Astra's ModMail system allows users to send private messages to server moderators while keeping conversations organized, persistent, and efficient. Moderators can respond directly via DM, ensuring smooth and confidential communication.

✉️ Setting Up ModMail

🔹 /setmodchannel <#channel> – Set the designated ModMail channel where messages will be sent. (Admins only)

📨 Sending a ModMail Message

🔹 /send <message> – Send a private message to moderators. Only mods will see it. 🔹 a.send <message> – Use the prefix command to send a ModMail request.

📬 Moderators Can Respond via DM

🔹 /respond <user_id> <message> – Respond to a ModMail ticket directly in the user’s DMs. (Mods only) 🔹 a.respond <user_id> <message> – Use the prefix command to respond.

🛠️ Key Features

✅ Persistent ModMail System – Messages are stored and tracked for easy reference. ✅ Automatic Routing – ModMail messages go directly to the set mod channel. ✅ Anonymous for Members – Users can contact mods without revealing their identity publicly. ✅ DM-Based Moderator Responses – Replies go straight to the user’s DMs for privacy. ✅ Permission-Based Access – Only admins can configure ModMail, and only moderators can respond. ✅ Error Handling & Safety – If ModMail is not set up, users are notified. If a user has DMs disabled, mods are alerted.

Enhance your server’s moderation with Astra’s ModMail system! 🚀